Why Hello/Goodbye Emails Are Important

Why Hello/Goodbye Emails Are Important

Growing up, two of my grandmother’s favorite phrases were “You catch more flies with honey than with vinegar” and “You never get a second chance to make a first impression”. As a kid, I always hated the one about the flies – I’d rather never see a fly again so why in...
The Lesson I Learned The Day My Laptop Went Missing.

The Lesson I Learned The Day My Laptop Went Missing.

The day was over at work and so I stashed away my laptop and headed for the usual jog around the park with my colleagues. As I walk into office the next morning thinking about what I should devour for lunch, I realise with horror that my table was empty. No laptop. No...
The Romance Between Businesses and Mobile Apps

The Romance Between Businesses and Mobile Apps

The real game-changer in customer service is mobile apps. With over 2.6 billion people having high powered mobile devices within their arm’s reach at all times allows businesses to use this habit to their benefit.They’re able to do so by automating current...