Here’s Your CRM Health Checklist

Here’s Your CRM Health Checklist

Implementing a CRM is just half the task. To make sure the system is doing the work for you instead of vice versa, we’ve put together a health checklist for you. 1. You Should Be Experiencing 50% Productivity Gain If you’re not, it’s because there’s a lack of planning...
What on Earth Is A/B Testing All About?

What on Earth Is A/B Testing All About?

Imagine that you’re in a new city, your phone’s dead and you need information to get to a location. You stop the first person you see (let’s call them A) and ask for directions. A responds with a lot of “I think” and “I’m not too sure”, leaving you more confused than...
A DIGITAL MAKEOVER FOR DANKOFF

A DIGITAL MAKEOVER FOR DANKOFF

OUR CLIENT Dankoff Coffee Specialist is one of the country’s premier beverage solution providers who have been in the industry for over a decade and specialise in the distribution of gourmet coffee, tea, syrup, beverage related equipments and products as well as...
How Bad Customer Management Totally Ruined My Holiday

How Bad Customer Management Totally Ruined My Holiday

Lack of communication is the secret recipe to losing a customer. It was my first ever solo trip – the idea of going to Spain for a month where I knew absolutely no one both thrilled me and caused much anxiety. However, the point of the trip was to push myself out of...
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