The 18th edition of the MIHRM HR Awards which took place last year was an exciting one for us because we were selected as one of the Silver Award winners for the SME Best Employer award category!
Google has approximately 7 to10 billion searches each day! Fascinating isn’t it? I think it’s safe to say that Google’s algorithm for its search results is not equivalent to anything else in the world.
When we heard about the girl who committed suicide in Sarawak after an Instagram poll, we had a thought: Did she lose her life because of netizens or the technology — social media — which she used?
Custella is how service organizations can maximize their service delivery and reduce excessive spending. It can make field agents more efficient with scheduling, dispatch tools, and mobility solutions, and also give greater insight to products and key client data
The customer is NOT always right. In fact, by putting this into practice, you are only giving customers the right to abuse your customer service teams.
Today, IT leaders rank customer experience as their top priority, and 77% of them are increasing customer experience investments.