Our Forward-Thinking Clients

Barista Guild Asia

Barista Guild Asia is one of the best barista training academy in Asia, known for providing the most comprehensive and in-depth coffee training in the industry.  Lava Protocols helped Daniel by implementing Google Apps across his organization, providing user training too. This is what Daniel has got to say about Lava Protocols and the services we have provided.

Kingdom City

Kingdom City is a church based in 5 locations around the globe. With hundreds of new members joining the ever expanding church and thousands of existing members wanting to get involved in service activities, managing the sheer volume was a rather daunting task. They got the help of cloud experts at Lava Protocols and used Salesforce to keep track of all their members in all the five cities. This is what they’ve got to say about the entire experience.

Dankoff Coffee Specialist

Dankoff Coffee Specialist established itself as a solution provider for the hotel, restaurant and cafe sector when it comes to supplying gourmet coffee and tea in Malaysia. With over 11 years of experience, Dankoff carries world renowned coffee and tea brands such as Lavazza, Santino Coffee, Dilmah, and Tea Drop, and also supply beverage ingredients the likes of Monin, Arkadia and state-of-the-art machines by Victoria Arduino, Nuova Simonelli, Alpha Dominche, Welhome Pro, Bravilor Bonamat and more.



Project Briefs

EzCab Project Brief

How EzCab set itself apart from the competition with a custom mapping solution.

MAVCOM Project Brief

The Malaysian Avia on Commission (MAVCOM) is now able to listen to the needs of consumers. Here’s how we helped them.

Higher Education Project Brief

One of the premier private tertiary education institutions in Malaysia, our client has been in operation since the 1960’s.

We have helped some of the biggest names across the Asia Pacific region build solutions powered by cloud applications and platforms.

Lava Protocols is proud of its extensive client portfolio. Our long list of clients comprises large & medium sized enterprises, as well as many smaller outfits from industries across the board. A non-exhaustive list of our clients is featured below:

ManTruck logo

What Our Clients Say About Us

Lava client logo - EzCab

“EzCab is pleased to have a well-established relationship with Lava Protocols. We have worked together with Lava Protocols for the implementation of google maps in our business. The Lava Protocols team has put time and energy into developing our relationship and maximizing its success.”

—Nor Aleeshah Abdullah, Business Development Manager

Invest KL logo

Lava Protocols brings the highest level of professionalism to the services they offer. They have been particularly helpful in improving our pre-investment and post-investment services we provide to our clients and had also brought clarity to the usage of the system with quality training sessions.

Datuk Zainal Amanshah, CEO, InvestKL

client Getha logo

“With Lava Protocols, our cloud computing consultant, we have transformed the way we communicate and share information internally, which makes sure that we stay on top of what is important and the message that we deliver to our customers stays consistent across the company no matter where we are located.”

—Melissa Chienyi, Business Development Manager

WWF Malaysia

“As an NGO, we have very limited resources to work on good CRM. Lava Protocols is willing to listen to our requirements and Lava Protocols is very receptive, resilient and resourceful in providing solutions based on our needs.”

—Chong Wei Yeap Head of Marketing, WWF Malaysia


“With Lava’s implementation of Salesforce, INTI has taken bold and vigorous steps to ensure this transformation journey is tracked with the best and most efficient technology available in the world.”

—Amit Sevak CEO, Laureate Malaysia


“Thanks to Lava, we have been able to facilitate the implementation of Salesforce very smoothly, & today the results are clear for us to see. Particularly with a highly satisfactory level of efficiency and synergy amongst the sales team.”

—A.Chandrasegaran Country Manager, Welch Allyn Malaysia

TOC logo

“Lava Protocols gave us the confidence and support to switch away from MS Exchange to Google Apps through a painless process. In addition to dealing efficiently and effectively during non-working hours, they quickly understood the needs of our organization, clarified our thinking, and provided excellent bespoke training for our team in a way that easy for everyone to understand!”

—Ram Nataraja IT Manager, TOC

Retread clinic logo

“Google Apps have made us more organized, from documents and daily appointments with patients to email and Google Hangouts have made working life stress-free. Lava Protocols provided us a solution and supported us throughout the process, as well as with painless renewals.”

—Jin Khang, Skin Specialist Doctor


“I chose Salesforce because of its flexible CRM system as our organization deals with massive amount of sales leads. Lava Protocols team gave us the assurance with precise guidance on how to plan and implement Salesforce to our organization. We are very happy with the services we received from Lava Protocols. Thank you for the awesome customer service Lava Protocols.”

—Klaus Lim, Acting Marketing Manager


“Lava Protocols has understood our requirements very well and provided us the solution which matched our organization’s system with efficient and proper guidance.  We are very delighted with the speed and nature of support given by the team from Lava and are looking forward to continue working with them. Thank you Lava Protocols.”

“Google Maps is really fantastic. It is exactly what we needed. Lava Protocols was very helpful in coordinating with Google Map for the Map package. The company was very responsive and know the product very well.”

—Mr. Somjet Saiseso, Software Development Manager,
(Leading Thai GPS technology provider)

MAN Trucks Logo

“Lava Protocols was quick to understand the needs of our organization and provided us with the best suited solution to our problem. Thanks to Lava Protocols, we’re now able to execute our business flawlessly. I enjoy working with Lava Protocols and look forward to working with them in the future.”

—Dinesh Nair, General Manager of MAN Truck & Bus Malaysia


Lava Protocols have delivered all our systems in line with, and in some cases exceeding, our business expectations. Lava did a brilliant job of designing a system that facilitated the way we work. Having such an efficient system saves us time and money. I would not hesitate to recommend them to anyone.

    – Aizad Bin Ismail, TH Travel & Services



“Lava Protocols has been a reliable partner in establishing the new Complaints Management System at MAVCOM. They have the knowledge and expertise needed to develop and implement a sound Complaints Management System.”

—Mohamed Sathik Ali, Manager, Consumer Affairs.