The Cloud Blog

10 Things You Didn’t Know About CRM

10 Things You Didn’t Know About CRM

“The customer is always right.” Valuing customers is an integral part of any business practice. Here’s a look at how going beyond Customer Relationship Management software is key in fostering a successful business. 

Driving Student Enrollment via CRM

Driving Student Enrollment via CRM

Lava Protocols and Salesforce organized an event illuminating the use of CRM by educational institutions with first hand recount of expert’s experience and benefits which they reaped through their CRM transformation journey.

Retailers That Went Bankrupt & What We Can Learn

Retailers That Went Bankrupt & What We Can Learn

E-commerce has completely changed the face of business in today’s world, especially with the entry of Amazon, the world’s largest e-tailer (and a nightmare to retailers).  The founder and chief executive officer of Amazon, Jeff Bezos, started the company by first...

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