The Cloud Blog

What Every Malaysian Retailer Should Know

What Every Malaysian Retailer Should Know

As an authorized Salesforce Partner in Malaysia, Lava Protocols can help you write your success story with our 14 years of experience and over 200 customers across Asia Pacific. We can help you to leverage Salesforce technology to meet shoppers where they are and allow them to engage and transact on multiple channels.

Winning Companies Plan with the End in Mind

Winning Companies Plan with the End in Mind

By Swatil Binte Mahmud, Blogger, Lava Protocols   The Covid 19 pandemic has become the single biggest catalyst for digital transformation from a niche market into a mass adoption. If you’re still reluctant to upgrade on technology to improve or seek growth, your...

Pandemic Has Taken Over Your Grocery Stores!

Pandemic Has Taken Over Your Grocery Stores!

By Swatil Binte Mahmud, Blogger, Lava Protocols   While disinfecting the groceries I ordered online, it suddenly dawned on me that gone are the days of leisurely browsing the aisles of grocery stores. Since March, I have been ordering my groceries online and it...

Chatbot, Your Intelligent Assistant

Chatbot, Your Intelligent Assistant

By Swatil Binte Mahmud, Blogger, Lava Protocols   What is a chatbot? That is an important question we should ask ourselves because Gartner predicts that by 2020, the average person will have more conversations with chatbots than with their spouse. Senior...

Yes, Salesforce Cares

Yes, Salesforce Cares

By Swatil Binte Mahmud, Blogger, Lava Protocols Wouldn’t it be nice to know that something cares for you? Looks after your customers and your customers’ needs? Salesforce is the customer relationship management (CRM) solution that will take care of you and all your...

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