The Cloud Blog

TV Interview: How to Stay Nimble While Growing

Having thoughts about starting your own company but don’t know where to start from? Or maybe you do already know what you want to do and just don’t know how to do it. Hear the thoughts of Andrew Thomas (Executive Director of Lava Protocols) on the evolution of startup...

Here’s Your CRM Health Checklist

Implementing a CRM is just half the task. To make sure the system is doing the work for you instead of vice versa, we’ve put together a health checklist for you. 1. You Should Be Experiencing 50% Productivity Gain If you’re not, it’s because there’s a lack of planning...

What on Earth Is A/B Testing All About?

Imagine that you’re in a new city, your phone’s dead and you need information to get to a location. You stop the first person you see (let’s call them A) and ask for directions. A responds with a lot of “I think” and “I’m not too sure”, leaving you more confused than...

Why Hello/Goodbye Emails Are Important

Growing up, two of my grandmother’s favorite phrases were “You catch more flies with honey than with vinegar” and “You never get a second chance to make a first impression”. As a kid, I always hated the one about the flies – I’d rather never see a fly again so why in...

Customer Service Cartoons Everyone Can Relate To

How much money would you pay for a magic wand that enabled you to never have to speak to a customer service agent again? It's an experience none of us look forward to — at best, you get your question answered or problem solved, and can move on with your day. At worst...

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