The Cloud Blog

Email Marketing: A Study in What Not to Do

by  Skyler Holobach Recently, I took my car to the dealership to get my window fixed. As part of this transaction, I gave my email address to be contacted with a price quote and get updates about where my car is in the maintenance process. Okay, cool, I’m completely...

Google Geo Solutions can Help In Anti-haze Efforts

By Linda Archibald Cloud-based solutions provider Lava Protocols Sdn Bhd, now the authorised master reseller of Google Geo suite solutions, says its product could help with early detection of forest fires that has caused pollution in Malaysia over the past week. The...

What are Consumers Doing on their Smartphones, Anyway?

by Scott Edmonds, Salesforce Consumer are constantly evolving but what about marketers? They’re wishing consumers would slow down a bit because change can be expensive. Most marketers are still crawling across the “digital transformation” finish line–they’ve only just...

Stalking Customers Online – The Latest Trend?

This is an all too familiar situation - you really needed to get something but just didn't have the time to stop by a physical store for it? So you decide to clickety click your way to an e-commerce site such as Zalora or eBay. You browse through a few things and...

Jump-Start Your Customer Service

By Jeff Drimak, Customer Engagement Advocate & Contact Center Technology Expert at Salesforce I've been working in customer service and contact center technology for 20 years (six of it at Salesforce). Our customers (rightfully) always ask the same question: “How can...

We Like The Maxis Huat AR App in More Ways Than One. Here’s Why

By Johannes Tio, Marcomm Intern Maxis recently launched a short video ad for CNY this year. The chuckle inducing video is actually an interview with Ah Huat, a dancing lion, about how he’s had to bring prosperity to countless people in various places for the past 40...

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