The Cloud Blog
We all know what it’s like when a project has failed. Similarly, we don’t want a failed CRM system. Here’s what you need to consider before getting a CRM system.
There are many reasons for a CRM project failure. Based on our experience working with clients from various sectors, we discovered some common CRM issues.
Employee engagement is certainly a topic close to my heart and is one which I have typically discussed from a synergy, leadership and/or emotional intelligence (EQ) view. However in this article, I would like to focus on how technology plays a key part in this entire...
Creating brand awareness and growing your website’s popularity is the best way to optimize an asset for higher search engine ranking.
We wanted to get Oscar’s thoughts on the United Airlines customer experience strategies, tech-fueled business evolutions, and driving change today.
This article is based on research that presents a strategic framework for IT security on cloud and hybrid environments, and provides recommendations on how to migrate to the cloud while keeping security top of mind.
With adoption charts in Work Insights, admins can analyse trends and track deployment progress over time.
In today’s rapidly changing retail renaissance, brick-and-mortar locations can be seamlessly woven in with their virtual destinations as a point of competitive differentiation.
How can you drive hyper-personalization across the entire consumer experience?
Nowadays, we live in a world of digital and social media where a brand is no longer defined by its products and proclamations but more so by the sum of their customers’ conversations about it. In many ways, this means that trust gets driven more by a brand’s community than by the brand itself.
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