Experience Cloud

Build Your Own.

Go beyond our prebuilt solutions and create something for your unique business needs with Experience Builder.

Customer Service.

Help customers find answers themselves, on their own terms and time frame. Whether you need a knowledge base, a self-service portal, or a forum, we’ve got you covered.

Integrate data from any source.

Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Experience Cloud functions like leads, opportunities, cases, campaigns, and custom objects.

Design for every device.

All digital experiences are 100% mobile optimized and fully responsive for an easy-to-use interface wherever you go.

Increase onsite engagement.

Recognize your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise.

Track and optimize your site.

Measure, analyze, and optimize your experience with customizable Lightning dashboards in the Experience Workspace.

Keep answers organized and accessible.

Access all information with autogenerated topic pages. Collect discussions, files, groups, and experts into a single page.

Salesforce Experience Cloud:

Build connected websites, portals, and applications. Fast.

Create customer-first digital experiences.

Engage any audience fast with interactive sites, apps, and portals — all tailored to your industry and powered by the world's #1 CRM.

Build stronger relationships with a single source of truth.

With all your data in one place, you can deliver personalised content fast. Make it easy for customers to access their data and take action.

Evolve on a fast, flexible, trusted platform.

Launch and adapt experiences quickly using clicks or code. Scale with a broad ecosystem of easy-to-use tools, powerful AI, and world-class apps.

Maximize your return on experience.

Go to market fast with personalized digital experiences that are streamlined across channels.

Portal of your Choice

Whether it's a customer portal, partner portal, employee portal, or a student portal - it's all doable on Experience Cloud.

Easily brand your experience.