• Anticipates customer needs and identifies appropriate solution alternatives.
  • Respond to customer questions and objections on technical issues.
  • Work with relevant stakeholders to develop customer demonstrations and prototypes.
  • Deliver demonstrations, work through technology solution validation and proof-of-concepts.
  • Working with the Sales Managers in regards to discussions and proposals around relevant technologies such as Salesforce & Google .
  • Work with Salesforce & Google Partner Technical Managers to provide clarity on project deliverables and milestones.
  • Proactively transfer knowledge to partners and customers to ensure a smooth and orderly transition of accounts from deployment to ongoing production.
  • Provide technical support in sales calls, solution presentations, and assist the Enterprise Account Executive with understanding customer requirements.
  • Translate customer business objectives and requirements into solutions and level-of-effort estimates to implement those solutions.
  • Provides input for tender responses, including the effort estimate, project team, timeline,
  • Provide informal training and mentoring skills to customers and other Lava Protocol employees
  • Support technical recommendations against customer requirements and assist with preparing statements of work.
  • Travel up to 50%


  • Bachelor’s Degree in Computer Science, Information Systems or Engineering. In lieu of degree, 4 years of relevant experience. Preferred CGPA: 3.0 and above.
  • Experience: Fresh graduates to 2 years’ experience
  • Exemplary verbal, presentation, and written communication skills.
  • Good understanding of web and mobile applications.
  • Ability to rapidly prototype specialized product demonstrations using Web 2.0 development platform and solutions.
  • Demonstrable experience serving in the capacity of a sales engineer (pre-sales) or equivalent experience in a customer-facing role to include working as a member of a professional services or systems engineering team.
  • Good to have: working ability with common programming/scripting languages (one or more of APEX, Java, JavaScript, jQuery, HTML, CSS, Node.js).
  • Knowledge of web concepts (HTML, XML, HTTP, JSON)

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