The Customer Success Platform
Salesforce partner & exclusive reseller in Malaysia
Over 150+ Salesforce projects
Leading Salesforce partner for 8+ years
Cloud deployment experience across industries
Find out how you can leverage on the power of Salesforce for your business.
Request a free live demo!
CONNECT TO EVERYTHING WITH ONE CUSTOMER PLATFORM
Say hello to one, all-encompassing, completely open, Customer Platform. New APIs and tools make building apps faster to connect with customers, employees, partners, and the next generation of devices and apps. The Salesforce1 Platform has a lot to offer:
- Integrate with back office applications
- Increase in Coding Productivity
- Faster Integration
- Decrease in IT Costs
- Faster System Testing
- Faster Design
- Faster Configuration
- Faster Deployment
THE FASTEST PATH FROM IDEAS TO APPS
New APIs and tools for the next generation of devices & products.
Make any mobile app, and turn ideas into apps faster.
Going with pre-built apps made for mobile and more.
Say hello to the world’s #1 small business CRM solution
Struggling with sales in the SME market? Let us help you get started with the world’s #1 CRM! Don’t miss out on Leads from various channels! Capture them and start working on qualifying them to focus on the more promising ones.
- Keep up with your sales team to improve visibility on their deals
- We understand you are on the move, have everything done on mobile.
- Keep customers happy, and improve retention!
- Improve forecast with higher visibility into deals
- Best industry practices and consultation provided within the SMB package
Scope of Service
- Standard Configuration on Professional Edition for the following modules:
- Campaign Management with Email Marketing
- Prospect / Lead Management
- Accounts & Contact Management
- Opportunity Management
- Reports & Dashboards
- Salesforce1 mobile app
- Multiple Sales processes
- Orders & Quotations
- User Training for 10 users and Admin Training for 2 user
- Data loading on Leads, Accounts and Contacts limited to 10K records
Terms & Conditions
- Scope of project is limited to Salesforce.com Lightning Professional standard feature
- Max number of users – 10
- Support – 5 free cases during contract period
- Any third party app installation/purchase is not included
- Out of pocket expenses are not included for clients outside of Klang Valley
- Data cleansing, mining and integration is not included
Welcome to Sales Cloud CRM, the #1 CRM in the world. A new world, and a better way to sell, where field sales sells only on mobile devices, and inside sales is fed nothing less than the best leads. It’s sales managers knowing which deals will close and when. A world where lead and contact information is always fresh and complete, and everyone performs like an “A” player.
- Grow pipeline
- Increase sales productivity
- Improve sales rep performance
- Complete insights
- Improve lead conversion
- Higher win rate
- Improve forecast accuracy
Build customer loyalty. Increase first call resolution and agent productivity. Improve customer satisfaction by 37%. All while delivering amazing customer service from anywhere with Service Cloud, built on the Salesforce1 Platform.
- Customer retention
- Decrease in support cost
- Faster case resolution
- Agent productivity
- Increase in customer satisfaction
- Multi- Channel Service
- Contract management
- Collaborate on cases
- Escalate cases to the right experts
- Track historical case management
Force.Com Is Putting Apps In The Hands Of Everyone
Now anyone can harness the power of Lightning to build and deploy powerful apps. With a full suite of tools for admins, developers, and business users, building apps that automate complex business processes is faster and easier than ever before.
- Build best-in-class apps, fast
Using App Builder and Lightning Components, your teams can quickly build productivity apps
- Get closer than ever to your customers.
Connect any app to all your Salesforce data to give you a single point of view on every customer interaction.
- Share the work
Business users and admins love Force.com because they can collaborate in real time. Developers love customizing anything with Lightning Components.
- Trust comes standard
Get the managed, trusted architecture of Salesforce with enterprise-level control and integrated identity features.
The Solution to Your Marketing Needs
Meet Pardot, the all new B2B marketing automation by Salesforce. Pardot’s easy-to-use platform enables better pipeline growth and better lead generation by allowing both the marketing and sales team to create, deploy, automate as well as manage marketing campaigns online.
- Identify and generate high quality leads
- Create custom and targeted emails
- Accelerate sales pipeline
- Calculate marketing ROI
- Engage campaigns and reports
- Increase in market share
What’s the Buzz in Your Company’s Chatter?
WORD PROTOCOLS is an AppExchange app developed by Lava Protocols which is designed to alert you on targeted keywords when used by any employee via Chatter. Utilize words used by employees to fix issues, develop interesting corporate activities, capture positive feedback and hinder miscommunication.
- Reduce miscommunication
- Keywords with high interest rate
- Keywords to identify issues
Word Protocols comes with features, whereby admin(s) can select to be notified whenever a keyword is captured. The admin can add or edit the list of keywords on which they’d like to keep a tab on.
Click here to get Word Protocols for Salesforce now. It’s free forever!